購物須知, terms

我們不會要求提供卡號以及任何私人卡片資訊,請嚴防詐騙
小本經營飾品,不提供商品保固之責任( 除附有保證卡商品除外 ),若發生商品寄錯與瑕疵問題,
請於3天內向客服提出。贈品之瑕疵亦不在保固範圍內,我方寄出前會詳細檢查並包裝。
購買本商場之商品,代表同意我方販售須知所標註之細則。
鑽戒珠寶等飾品訂製,因單價較高且屬稀有類別飾品,務必與客服人員確認大小或戒圍,正式付款後則代表認同所有溝通之內容。
非毀損類絕對無法退換貨,修改戒圍費用為$900
商品測量尺寸皆可能會有一點誤差產生,在正常可接受範圍內大小不準確皆屬於正常現象,介意者請勿購買。
mxiv只在線上官網與蝦皮使用官方帳號販售
以及台南工作室現場挑選販售,如有其他平台有任何販售行為均屬違法,請小心受騙。
未經同意隨意使用商品圖片,並有任何商業行為,我們將依法檢舉與處理。
惡意下標或者拒絕簽收訂單之商品,我們有權不提供購買,並列入永久黑名單,必要時會採取法律途徑,請自重。
現貨的出貨天數為 1-14  天,如需追加的時間為 25 - 30 天( 以上皆不含週末 ),不接急單請見諒。
We won’t ask for your credit card number or information of your credit card, please pay extra attention to the fraud.
We don’t offer a guarantee or other accountability due to the fact that we are a small business company. (Products attached with ID card is the exception.)
If you have purchased defective goods or wrong shipping goods, please contact us within 3 days, we will help you to solve the problem as soon as possible.
(Giveaway is not included a warranty though.)
We will perform product testing process and check the package before shipping.
If there is any question, please contact the custom service within 3 days upon receiving your giveaway.
We won’t accept your request after the due date.
Check the box to consent to the detailed rules and regulations in order to finish your purchase.
Diamonds and jewelry are custom-made and high-end accessories so please confirm your finger size with the custom service .
Goods will be officially confirmed and consented after you pay the purchase.
Goods cannot be exchanged if that is not damaged.
Re-calibrate your ring size will costs 900$ NTD.
Measurement might have some nuances, if your ring size is inaccurate within the acceptable scope that is natural phenomenon.
1014 has only two platforms which sells products, and also the brick-and -mortal store in Tainan.
Other channels are all illegal, please beware of being tricked.
Using our product photos without obtaining our approval as commercial interest, we will report according to law.
Maliciously place order and refuse to receive package will eternally be on our block list. What’s even worse is that we might resort to lawful approach, if necessary. Please be responsible for yourself.
Our ATM transfer lasts a day long, if you need to cancel, please inform us of that in advance and confirm the cancel, otherwise our system will automatically list you on the block list and derive of your right of purchase.
Products in stock will be shipped around 1-14 days. If we have additional time, the shipping will be around 25-30 days. (Weekends aren’t included)
Due to the airfreight, Korean made products will spend more time.
We won’t accept rush order, thank you for your cooperation.

退換貨政策, return policy

小本經營飾品,不提供保固商品之責任,
收到商品若有問題,請於3天內向客服提出。
購買本商場之商品,個人因素需換貨商品由買方自行負擔。
珠寶鑽石訂製類因事先已確認款式,故無法列為退換貨之對象。
特價(sale)區商品,售出一律不接受退換貨。
我們會於收到商品後,檢查沒有使用痕跡後退款。
退貨程序大約是7-30天,務必在鑑賞期內完成退貨寄送,退貨運費會與顧客確認後一同退款,還請耐心等候謝謝。
The products of 1014 have all been through product testing and checking process before being shipped.
We don’t offer a guarantee or related accountability due to the fact we are a small business company.
Submit your request for the custom service within 3 days if you have purchased defective goods.
Buyers ought to be responsible for the shipping fee for personal reasons.
Products which are shipped by us, the shipping fee will be responsible by us.
Check the box to consent to the detailed rules and regulations.
Custom-made jewelry and diamonds are not listed as exchanging product because this kind of product should be confirmed in advance.
We don’t offer returns for the products which are on sale.
Please follow the indications if you need to request an exchange.
We won’t accept your goods questions and exchange over the 7 days cooling-off period.
It takes 7-14 days to work for return, please wait

申請退貨流程, about return

欲辦理退換貨請依循下列指示:
- 商品有瑕疵請於第一時間拍照存證
-  請於收到商品3日內與客服聯繫
- 保持商品的原包裝與發票,並確認無使用、配戴痕跡
- 問題與退換貨超過7日鑑賞期一概不受理
Please follow the indications if you need to request an exchange:
- Remember to take pictures as soon as you receive your parcel in order to substantiate your defective goods.
- Please contact us within 3 days.
- Keep your goods intact, invoice and make sure that it is not used or has traces of wearing.
- We won’t accept your goods questions and exchange over the 7 days cooling-off period.